Introduction
Tara Fitness Studio ("we", "our", or "us"), located at Mokdampur Market, 2nd Floor, P.S. English Bazar, Malda, West Bengal, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website, use our services, or enrol as a member.
By using our services or becoming a member, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
Effective Date: This Privacy Policy is effective as of 1 January 2025 and applies to Tara Fitness Studio, Mokdampur Market, 2nd Floor, P.S. English Bazar, Malda, West Bengal — 732101.
Information We Collect
We collect personal information that you voluntarily provide when you register as a member, use our services, contact us, or interact with our website.
Personal Identification
- Full name, date of birth, gender, and profile photograph
- Contact details: phone number, email address, and residential address
- Government-issued ID (Aadhaar / PAN / Voter ID) for membership verification
- Emergency contact name and phone number
Health & Fitness Information
- Body measurements, weight, height, and BMI
- Fitness goals, workout history, and progress records maintained by your trainer
- Medical history and health conditions disclosed for safe training programming
- Dietary preferences and nutritional data shared during consultations
Financial Information
- Membership fee payment records — amount, date, and payment method
- UPI transaction references, cheque numbers, or card last-four digits for receipts
- Invoice and billing history associated with your membership account
Technical & Usage Information
- IP address, browser type, and device information when visiting our website
- Pages visited, session duration, and navigation patterns on our website
- Attendance timestamps for QR-based check-in at our studio
How We Use Your Information
We use the information we collect for the following purposes, all carried out in the legitimate interest of running our fitness studio or with your explicit consent:
- To create and manage your membership account and provide access to our facilities
- To process payments, issue receipts, and manage billing for membership plans
- To assign certified trainers and create personalised fitness and nutrition programmes
- To track attendance, workout progress, and body composition changes over time
- To send membership renewal reminders, schedule updates, and service announcements via SMS/WhatsApp
- To respond to your enquiries, feedback, complaints, or support requests
- To maintain safety and security of our studio premises through attendance records
- To send promotional communications about new services, offers, and events (you may opt out at any time)
- To comply with applicable Indian laws, court orders, or government regulations
- To improve our website, services, and overall member experience
Note: We do not use your personal information for automated decision-making or profiling that produces significant legal effects concerning you.
Sharing & Disclosure
Tara Fitness Studio does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in these limited circumstances:
Service Providers
We may share data with trusted third-party service providers who assist in operating our website, processing payments, and delivering our services. These providers are contractually bound to keep your information confidential.
Legal Requirements
We may disclose your personal information if required by Indian law, in response to a valid court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights or ensure the safety of members and staff.
Aggregated / Anonymised Data
We may share aggregated, anonymised data about our member base for research or business analytics. This data cannot identify any individual member.
Data Storage & Security
Your personal information is stored on secured servers and physical records within India. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, alteration, or destruction, including:
- Restricted access to personal data — only authorised staff who need it to perform their duties
- Encrypted storage for digital records containing sensitive personal or financial information
- Secure physical storage for paper-based membership forms and identification documents
- Regular review and update of our data security practices
Data Retention
We retain your personal information for as long as your membership is active and for a period of 3 years after membership expiry for legal, tax, and compliance purposes. Health-related records may be retained for up to 5 years. After this period, data is securely deleted or anonymised.
Note: While we take every reasonable precaution, no system of data storage or transmission over the internet is 100% secure.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our content.
- Essential Cookies: Necessary for the website to function correctly
- Analytics Cookies: Help us understand how visitors navigate our site (e.g., Google Analytics)
- Marketing Cookies: Used to show relevant advertisements (only with your consent)
You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.
Your Privacy Rights
As a member or website visitor, you have the following rights with respect to your personal data:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete personal information
- Right to Deletion: Request deletion of your personal data, subject to our legal retention obligations
- Right to Withdraw Consent: Withdraw consent for marketing communications at any time
- Right to Complain: Lodge a complaint with the relevant data protection authority if you believe your rights have been violated
We will respond to all legitimate requests within 30 days.
Children's Privacy
Our gym services are intended for individuals aged 15 years and above. We do not knowingly collect personal information from children under 15 without verified parental or guardian consent. For members between 15–18 years, a parent or guardian must co-sign the membership agreement.
If we discover we have inadvertently collected data from a child under 15 without appropriate consent, we will take immediate steps to delete such information from our records.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable Indian laws. When we make significant changes, we will notify you by:
- Posting the revised policy on our website with an updated "Last Updated" date
- Sending a notification via SMS/WhatsApp to registered members
- Displaying a notice at our studio reception desk
Your continued use of our services after notification constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Tara Fitness Studio — Privacy Officer
This policy was drafted with assistance from Legal Brand India — India's trusted platform for fitness business legal documentation.